Shipping & Returns
Shipping and Return Policy
Morera Chic INC is committed to providing fast, reliable shipping and hassle-free returns to ensure a smooth and enjoyable shopping experience.
1. Shipping Policy
1.1 Domestic Shipping
We ship within the United States.
Standard Shipping: 7-15 business days.
Expedited Shipping: 5-7 business days.
Shipping costs will be calculated at checkout based on weight, destination, and shipping method.
1.2 International Shipping
We offer international shipping to select countries.
Shipping times vary by region and are typically 7-21 business days.
Customer fees, duties, and taxes are the responsibility of the customer.
1.3 Order Processing
Orders are typically processed within 1-2 business days.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please ensure your shipping address is correct; we are not responsible for delays caused by incorrect addresses.
1.4 Order Tracking
You can track your package using the tracking number in your shipping confirmation email.
If you experience any shipping issues, please contact us by email at payment@morechic.com or by calling +1 838-201-1362.
2. Returns and Refunds
2.1 Return Eligibility
Items must be unworn, unused, and in their original packaging.
All returns must be initiated within 30 days of receiving your order.
Special sale or clearance items may not be eligible for returns unless the item is defective.
2.2 How to Initiate a Return
Please contact our Customer Service team by email at payment@morechic.com and provide your order number and reason for return.
Ship the item back according to the instructions provided.
Please retain your tracking number for your records.
2.3 Refunds
Once we receive and inspect your returned item, your refund will be processed within 7-15 business days.
Refunds will be issued to the original form of payment.
Shipping charges are non-refundable unless the return is due to an error on our part (e.g., item error, product defect, etc.).
2.4 Exchanges
If you would like to exchange an item for a different size or color, please contact us to arrange the exchange.
Exchanges are subject to availability.
3. Damaged or Defective Items
If you received damaged or defective merchandise, please contact us within 7 days of delivery.
We will provide instructions for a return, exchange, or refund.
4. Contact Information
If you have any questions about shipping or returns, our team is ready to help:
📧 Email: payment@moreachic.com
đź“ž Phone: +1 838-201-1362
đź“Ť Address: 1500 N Grant St Ste R, Denver, CO 80203, USA
